Privacy Policy
Across Border Consultants (“we”) provides study abroad and visa consultancy services. This policy explains how we handle personal information.
Last updated: 3 November 2026
Information we collect
When you submit an enquiry form (including Facebook and Instagram lead forms) or contact us, we collect the details you provide, such as your name, phone number, email address, city, study interests and, if you become a client, documents needed for your application.
How we use it
We use your information only to respond to your enquiry, advise you on universities and visa options, prepare your applications and keep you updated about your case. We do not sell your information.
Who can see it
Your information is stored securely and is accessible only to our authorised team. We share it with universities, embassies or service providers only when needed to process your application and with your knowledge.
Retention and deletion
We keep your information while it is needed for your enquiry or case. You can ask us to access, correct or delete your information at any time. See our data deletion instructions.